MyTechGood's Shipping Policy

Order Processing Time

All our orders are processed and shipped out within 21 business days.

After the order is shipped out and received by the carrier, we will update you with a tracking number with which you can follow your package and see the remaining shipping time.

Please allow 48 to 72 hours for the tracking information to update.

Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

We provide 1 shipping option:

Standard Shipping for FREE on orders $45+

Shipping Restrictions

Sadly, we are unable to ship your order to a [PO BOX] or to a [MILITARY ADDRESS]

Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

 

Returns and Refunds

Return Due To Change of Mind

MyTechGoods will happily accept returns due to change of mind as long as the request is received by us within 30 days of you receiving the item.

The item must be returned to us in the original packaging, unopened, and unused.

The return shipping costs will be paid by the customer. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund.

Warranty Returns

MyTechGoods provides a [90] day warranty period.

If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package.

Return shipping for warranties will be reimbursed (with valid receipt and tracking number) when the warranty claim is successful. 

Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days.

Click here for our Return Policy.

Customer Service

For questions, support, problems, or warranty claims, please contact us by email at hello@mytechgoods.com.